YNF Deals · Legal
Anti-Fraud Policy
Fraud raises prices for everyone, so YNF Deals screens orders for it — automatically at first, with people making the final calls. This policy explains what we check, the actions we may take on suspicious activity, and the protections that work in your favor, including video-recorded packing and your right to have any adverse decision reviewed by a human. If you buy honestly, this policy exists to protect you.
1. Why we screen for fraud
YNF Deals sells authentic Arabian, designer, and niche fragrances through ynfdeals.com and through live auctions on TikTok LIVE and TikTok Shop. Live commerce in fragrance is a frequent fraud target: fast-moving auctions, high-value bottles, and claims that are hard to verify after the fact attract stolen payment cards, false "item never arrived" claims, and chargeback schemes.
Every fraudulent order we absorb becomes a cost that honest customers ultimately pay through higher prices. Screening for fraud is how we keep our prices low, our authenticity guarantee credible, and our damage and wrong-item claims process generous. This policy applies to purchases on ynfdeals.com and, where we control the decision, to our TikTok Shop sales; payments made through TikTok Shop checkout remain subject to TikTok's own terms.
2. What we screen
Fraud screening is partially automated. Before and after an order is accepted, our systems look at a limited set of signals:
- Automated order checks. Order patterns that commonly indicate fraud, such as unusually large quantities, rapid repeat orders, or multiple orders placed across several accounts.
- Device recognition. A first-party cookie (ynf_fp) helps us recognize a returning device so we can detect account takeovers and networks of abusive accounts. This is the same cookie described in our Cookie Policy; we do not use third-party advertising cookies or third-party analytics pixels.
- Payment signals. Website payments are processed by Stripe, Inc. (PCI-DSS Level 1), which provides risk signals on each transaction, such as card verification results and suspected use of stolen payment credentials. We never see or store full card numbers — payment credentials go directly to Stripe.
- Delivery mismatches. Inconsistencies between billing and shipping details, addresses associated with prior fraud, and non-delivery claims that conflict with USPS or UPS delivery confirmation and tracking records.
- Live-auction payment behavior. On TikTok LIVE, all bids and claims are binding purchases. Unpaid claims may be cancelled, and repeat non-payment is treated as a fraud signal.
Screening uses data we already hold as described in our Privacy Policy. We do not buy consumer profiles from data brokers, and we do not sell or share your personal information for cross-context behavioral advertising.
3. Rights we reserve
Where the signals above indicate likely fraud or abuse, we reserve the right to take any of the following actions, individually or together:
- Cancel suspicious orders. We may cancel an order before shipment and refund the payment to its original method.
- Request identity verification. We may ask you to confirm limited identifying details — for example, that you control the email address or payment method on the order — before we ship. We keep verification requests proportionate and delete what we no longer need under our retention schedule.
- Limit quantities. We may cap the number of units or orders per customer, household, payment method, or event, particularly during live auctions and promotional drops.
- Refuse service. We may decline future orders from customers, addresses, or payment methods associated with confirmed fraud or abuse.
- Block accounts. We may suspend or close accounts involved in fraud, chargeback abuse, fake reviews, or the operation of multiple abusive accounts, including linked TikTok LIVE participation where the platform allows.
- Recover costs. We may pursue recovery of amounts lost to fraud — including item value, shipping charges, and chargeback fees — through payment-network dispute processes and any other lawful means under New York law.
- Report to law enforcement. We may report suspected criminal activity, and evidence of it, to law enforcement, payment networks, and affected platforms.
These rights supplement, and do not replace, our Terms of Service. Cancelling an order for fraud reasons is not a judgment about you personally — see Section 6 for how to have any decision reviewed by a human.
4. Protections for honest customers
4.1 Packing is video-recorded
We record video of order packing for quality assurance and fraud prevention. If your order arrives damaged, incomplete, or with the wrong item, this footage is evidence that works for you: it shows exactly what left our facility and how it was packed. Report such issues within 72 hours of delivery, with photo or video evidence, through the Support area of your account or at [email protected], and we will check the footage as part of resolving your claim.
4.2 Tamper-evident consent records
Records of your legal consents — for example, agreement to our Terms at checkout — are stored in a tamper-evident, hash-chained audit log. Neither we nor anyone else can silently alter what you did or did not agree to, which protects you in any dispute about what was accepted and when.
4.3 We never ask for your passwords or codes
YNF Deals staff will never ask you for your password, and never ask you to read out a one-time sign-in code. Passwords are stored hashed — we could not read yours even if we wanted to. Anyone requesting these credentials while claiming to represent YNF Deals is attempting fraud; please report it to [email protected].
4.4 How long fraud-related records are kept
| Record | Retention period |
|---|---|
| Packing QA videos | 90 days, unless needed for an active dispute |
| Security and login logs | 12 months |
| Consent records | Retained indefinitely as legal evidence (tamper-evident log) |
| Order and tax records | 7 years (legal and accounting requirements) |
5. Chargeback abuse and fake reviews
5.1 Chargebacks
If something is wrong with your order, contact us first through the Support area or [email protected] — verified problems reported within 72 hours of delivery are resolved with a replacement, store credit, or refund under our returns policy, and that is almost always faster than a bank dispute.
Chargeback abuse — disputing a charge for an order you received as described, or claiming non-delivery contradicted by carrier confirmation — is treated as fraud. We contest abusive chargebacks with our evidence, including packing video, tracking records, and consent logs, and we may block the account, refuse future orders, and pursue cost recovery as described in Section 3.
5.2 Fake reviews
Posting fabricated reviews, reviewing products you did not purchase, or threatening negative reviews to extract refunds or free product is abuse. We may remove such content where we control it, report it to the platform that hosts it, and suspend the accounts involved.
6. Appeals and human review
Automated screening is imperfect, and we know it. If an order of yours is cancelled, an account is blocked, or any other adverse decision under this policy affects you, you may request review by a human at any time.
Email [email protected] or open a ticket in the Support area with your order number and a short description of what happened. A member of our team — not an automated system — will review the decision, consider any information you provide, and reply with the outcome and its reason. If we got it wrong, we will reverse the decision.
7. Contact
Questions about this policy, suspected fraud, or an appeal:
YNF Deals
585 W Merrick Rd Ste 28 C
Valley Stream, NY 11580, United States
[email protected]
+1 516-884-3338