YNF Deals · Legal
Accessibility Statement
Everyone should be able to browse, shop, and manage their account on ynfdeals.com — including people who use screen readers, keyboard navigation, magnification, or other assistive technology. This statement explains the accessibility standard we work to, what we have built so far, where we know we fall short, and how to reach a person who can help. The one thing to remember: if anything on our site gets in your way, email [email protected] or call +1 516-884-3338 and we will help you directly, including placing an order for you over the phone.
1. Our commitment
YNF Deals ("we", "us") is committed to making our website a place where every customer can find, evaluate, and buy fragrances independently. We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. WCAG 2.1 AA is our target standard across the entire site — the storefront and product pages at /shop, checkout, and the customer account portal at /my, including orders and tracking, support tickets, and privacy tools.
Accessibility is not a bolt-on for us. It is part of how we design and build the site, and it carries the same weight as security and privacy in our release decisions.
2. Measures we have taken
The following practices are built into how the site is designed and coded today.
- Semantic markup. Pages use meaningful HTML structure — headings in logical order, landmarks, labeled form fields, and real buttons and links — so screen readers and other assistive technology can interpret the page the way a sighted visitor sees it.
- Keyboard navigability. The site can be operated with a keyboard alone. Menus, product listings, the shopping bag, checkout, and the account portal are reachable and usable without a mouse.
- Visible focus states. Interactive elements show a clear visual indicator when they receive keyboard focus, so you always know where you are on the page.
- Contrast-aware design. Our color palette and typography are chosen with WCAG contrast requirements in mind, so text remains readable against its background, including in buttons, labels, and prices.
- Alternative text on product imagery. Product images carry descriptive alt text so that customers using screen readers can identify the fragrance, brand, and presentation being shown.
- Reduced-motion support. The site respects the "reduce motion" preference in your operating system or browser. When that preference is set, animated transitions and decorative movement are minimized or removed.
3. Known limitations
We would rather tell you plainly where the experience may fall short than claim perfection. Despite our efforts, some content may not yet meet WCAG 2.1 AA:
3.1 Third-party embedded content
Part of our business runs on TikTok LIVE and TikTok Shop (our "YNF Deals" and "YNF Fragrance" shops), and some pages may embed or link to TikTok live streams, clips, or listings. That content is rendered by TikTok's own player and platform, which we do not control, and it may not meet the same accessibility standard as our site. For example, live auction streams may lack captions. If TikTok content is a barrier for you, contact us and we will describe the content or complete the equivalent action — such as answering questions about a product featured live — through email or phone instead.
3.2 PDF documents
Some documents we provide as PDF downloads may not be fully tagged for screen readers. If you receive or need a PDF from us and cannot read it with your assistive technology, contact us and we will provide the information it contains in an accessible alternative, such as plain text in an email.
4. Feedback, assistance & ordering by phone
Your feedback is the fastest way for us to find and fix barriers. If you encounter an accessibility problem anywhere on ynfdeals.com — a page you cannot navigate, an image without a useful description, a control that will not respond to your keyboard — please tell us. When you write, it helps (but is not required) to mention the page you were on and the browser or assistive technology you were using.
We aim to respond to accessibility feedback within 5 business days.
| Channel | How to reach it | Best for |
|---|---|---|
| [email protected] | Reporting barriers, requesting accessible formats | |
| Phone | +1 516-884-3338 | Immediate help, placing an order with assistance |
| Account support area | /my/support | Order-related questions if you have an account |
4.1 Placing an order with assistance
You should never be locked out of a purchase because of an accessibility barrier. If any part of the store or checkout prevents you from completing an order, call us at +1 516-884-3338 during business hours. A member of our team will help you find the product you want, answer questions about it, and assist you in completing your order over the phone.
5. Continuous improvement
ynfdeals.com changes often — new product pages, new account features, seasonal storefront updates. As the site evolves, we audit new and changed pages against WCAG 2.1 AA on an ongoing basis, and accessibility review is part of how we design and release features rather than a one-time project.
This statement is reviewed and updated as our site and our conformance improve. Fixes prompted by customer reports are prioritized, and we treat every report under Section 4 as an input to this process. Our practices on privacy and data protection, which also apply to accessibility correspondence you send us, are described in our Privacy Policy.
6. Contact
Accessibility questions, feedback, and requests for accessible formats or ordering assistance:
YNF Deals
585 W Merrick Rd Ste 28 C
Valley Stream, NY 11580, United States
Email: [email protected]
Phone: +1 516-884-3338
Our other policies are available at /terms, /privacy, and /cookie-policy.